Resources

Quick Start Checklist — 5 steps to your first sale:

Add your branches — Settings → Branches
Add your staff logins — Settings → Users
Add your first scooter model — Inventory → Model
Create a Purchase Order and receive stock by chassis number — Purchase
Make your first sale — Sales → New Sale

Q: I sold a scooter but selected the wrong chassis. What do I do? Go to Sales, find that invoice, and click the 🚫 Cancel button. The wrongly-sold chassis returns to "In Stock" automatically, and you can create a fresh, correct sale.

Q: A duplicate chassis number was rejected when I tried to add stock — why? Chassis numbers must be unique within your showroom. This is a safety feature to prevent the same physical scooter being entered twice. Double-check the number on the scooter itself.

Q: Why can't I add a new branch / user / model? You've reached your subscription plan's limit for that item. An "Upgrade Plan" button will appear — click it to go to Billing and pay for a higher-tier plan.

Q: How do service due reminders get created — do I have to set them manually? No. They're created automatically: 30 days after every sale (1st Free Service), and again every time a service ticket for that chassis is marked Completed (based on your Service Interval setting).

Q: Can a customer see how much profit I made or what I paid my supplier? No. The public Track page (Section 16) only ever shows customer-safe information — never purchase prices, profit margins, or your supplier's details.

Q: What happens to my data if I don't renew my subscription? Your data is never deleted for non-payment. Access is simply paused (status becomes "Expired") until a payment is confirmed — everything resumes exactly where you left off.

Getting Started

Frequently Asked Questions

Video Tutorials

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